Terms of Service

About these terms

These terms cover your use of the Tandem Hour Languages website. By browsing the site or sending us a form, you agree to them. Please read them before you book anything.

Educational purpose

We are an online language school for working people and travellers in the UK, teaching Spanish, French, Italian and German. Our qualified native-speaking teachers run small live group classes, one-to-one lessons, level tests and conversation clubs on flexible evening schedules. Everything on this site, from phrase packs to travel role-play scripts, is there to help you learn a language. That is all.

No professional advice

Nothing we publish or teach is legal, medical, immigration, travel or other professional advice. A role-play about a doctor's appointment in Rome teaches vocabulary, not medicine. Check anything important with a qualified professional or an official source.

Using our materials

Lesson notes, worksheets, audio, phrase packs and other materials belong to Tandem Hour Languages or to those who licensed them to us. You may use them for your own personal study. You may not copy, resell, share publicly or reuse them for teaching others without our written permission.

Enquiries and enrolment requests

Sending an enquiry or a level test request does not create a booking. A place in a class or a one-to-one lesson is confirmed only when we write to you to say so, along with the details of fees, dates and cancellation rules that apply to that course. If any of those course terms differ from these website terms, the course terms win for that course.

Our liability

We work hard to keep the site accurate and running, but we cannot promise it will always be error-free or available, and materials can go out of date. We are not responsible for decisions you make based on general content on this site, or for losses caused by outside websites we link to. Nothing in these terms limits liability that cannot be limited under UK law, including your statutory rights as a consumer.

Governing law

These terms are governed by the law of the United Kingdom that applies where you live, and you may bring any claim in the courts of that part of the UK, whether that is England and Wales, Scotland or Northern Ireland.

Contact

Questions about these terms can go to [email protected]. Our postal address is 216 The Green.